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“Since last evening, more than 100 cabin crew members have reported sick prior to their rostered flight duty, “at the last minute, severely disrupting our operations.The disruptions have cascaded across the network, forcing us to curtail the schedules over the next few days. We had to do this to cope with the non-availability of crew and to recover schedules,” Singh has said in a message to employees.
Air India Express has been forced to cancel over 90 flights since Tuesday night, leaving thousands of passengers stranded at various airports across the country. The cancellations are due to a significant number of senior cabin crew members calling in sick, allegedly in protest against mismanagement at the Tata Group-owned airline, says a PTI report.
Many passengers, primarily those scheduled to travel to Gulf countries, have been affected by the flight delays and cancellations. Some of them were informed about the cancellations only after completing security checks, leading to protests at airports in Kerala.
The civil aviation ministry has taken notice of the situation and requested a report from Air India Express regarding the flight cancellations on Wednesday. The ministry has also urged the airline to resolve the issues promptly to minimize the inconvenience caused to passengers.
Also Read | Air India Express flight cancellation: Will passengers get full refund or flight rescheduling option? Here’s what the airline has said
The flight disruptions have been reported at several airports, including Kochi, Calicut, Delhi, and Bengaluru, affecting both domestic and international services, particularly to various Gulf countries. An Air India Express spokesperson stated that the airline is engaging with the cabin crew members to understand their reasons for reporting sick and apologized for the flight disruptions caused by the situation.
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