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Air India Express cancelled over 70 international and domestic flights from Tuesday night until Wednesday morning due to a mass ‘sick leave’ taken by senior crew members of the airline, news agency ANI reported citing sources. Civil Aviation authorities are currently investigating the situation, it added.
What did Air India Express Spokesperson say?
Air India Express Spokesperson said that a section of cabin crew has reported sick at the last minute, starting last night, resulting in flight delays and cancellations. “While we are engaging with the crew to understand the reasons behind these occurrences, our teams are actively addressing this issue to minimise any inconvenience caused to our guests as a result. We sincerely apologise to our guests for this unexpected disruption and emphasise that this situation does not reflect the standard of service we strive to provide. Guests impacted by cancellations will be offered a full refund or complimentary rescheduling to another date. Guests flying with us today are requested to check if their flight is affected, before heading to the airport,” the spokesperson added as per ANI.
This is breaking news news. More details to be added.
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